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KENT STATEMENT

Millbrook Healthcare’s partnership with Cairngorm Capital and the provision of services in Kent London and Southampton, 25 July 2019: There have been a number of factual inaccuracies in the reporting of Millbrook Healthcare’s partnership with Cairngorm Capital, that we would like to correct. With the retirement of Colin Croll, the ownership of Millbrook Healthcare and its subsidiaries has transferred to the Millbrook Executive Management team and Cairngorm Capital. As such, the Millbrook management team continues to lead the business, with the strategic and investment support provided by Cairngorm Capital, to provide the highest quality service and care for all of our service users. Aside from the statutory requirement to notify all of our commissioners of this change, all other aspects regarding our provision of wheelchair services...

CAIRNGORM ACQUIRES MILLBROOK HEALTHCARE

Cairngorm Capital acquires Millbrook Healthcare as its first investment in the assisted living sector London and Edinburgh, 22 July 2019 Cairngorm Capital Partners LLP (Cairngorm Capital) is pleased to announce that its second fund, Cairngorm Capital LP II, has acquired Millbrook Healthcare Limited (Millbrook), together with its subsidiaries, Ultimate Healthcare Limited1 and Consolor Limited2. This transaction marks Cairngorm Capital’s entry into the assisted living sector. This transaction marks Cairngorm Capital’s entry into the assisted living sector, a long-held objective of the firm’s, which was facilitated by the appointment of Dr Amit Thaper as Investment Director in April 2017. Dr Thaper, who practiced as an orthopaedic surgeon with the NHS for several years, will use his knowledge and expertise to help Millbrook to respond proactively to the challenges presented…

Newsletter

As part of our commitment to improve communication, we have been working with commissioners and service Users to improve the wheelchair service in Kent and Medway. We are pleased to be able to share with you our current performance, including indicators of improvement so far, in our first Kent and Medway newsletter. Please click here to access our newsletter - Kent & Medway Newsletter March 2019

Reissuing and recycling of wheelchairs

A recent tweet showing pictures of wheelchairs by, and in, a skip outside our Kent and Medway wheelchair service centre garnered a lot of interest. Whilst we responded at the time, our responses were drowned out by other comments and we would like to reiterate our stance on the reissuing and recycling of wheelchairs. Any wheelchairs that can be reissued are recycled within the contract. Any that do not meet standards are sent for charity re-distribution. Chairs are only scrapped, after any safe spare parts are salvaged, if they cannot be recycled, and may put users’ safety at risk. Where we can, we split the wheelchairs between two charities, where they’ll make their way to various destinations around the world. Here, they’ll make a profound...

Media statement – 29th January 2019

Media Statement 29th January 2019 Millbrook Healthcare Kent & Medway Wheelchair Service Statement Following Kent County Council’s Health Overview Scrutiny Committee Meeting (25th January 2019) Following the meeting of the Kent County Council Health Overview and Scrutiny Committee (HOSC) Millbrook Healthcare’s managing director Phillip Campling said, “Our improvement plan for the Kent and Medway Wheelchair Service, developed in co-operation with Kent and Medway CCGs and service users, is starting to deliver clear and ongoing improvements in reducing waiting lists for assessments and improving response times and our overall customer relations. “We inherited a contract which had some issues around case load data. Millbrook then provided information that showed a higher level of complex need cases than was anticipated, and we successfully made the case for...

Wheelchair service shows signs of improvement

People who use NHS wheelchairs are playing a pivotal role in improving the service they receive as part of a raft of changes brought in by the NHS and Millbrook Healthcare. The newly-formed Kent and Medway Service User Improvement Group will work with commissioners and the organisation running the wheelchair service for the county, Millbrook Healthcare, to ensure their concerns are listened to and the waiting list is reduced. Millbrook Healthcare took over the contract to provide NHS-funded wheelchairs for children and adults on 1 April 2017 following a comprehensive procurement process. NHS Thanet Clinical Commissioning Group (CCG) manages the contract on behalf of the eight Kent and Medway CCGs. In the past few months both organisations have agreed an improvement plan, with an extra...